Questions that affect the order.
What is your MOQ?
The current confirmed MOQ is 2,000 pieces. Series-specific exceptions should be confirmed with the quotation.
Do you accept trial orders?
The trial order policy is to be confirmed. Send your target quantity and product family so HTP can review it.
Can I get samples?
Sample availability, sample fee and freight terms are to be confirmed before quotation.
What is the lead time?
The standard lead time shown in the supplied material is 1 month. Stock and customized order timing should be confirmed separately.
Can you provide OEM packaging?
OEM and custom packaging discussions are available, with the supplied material noting OEM discussion from 10,000+ pieces.
How do you control quality?
Product and assembly checks are part of the supply process. Exact inspection items and standards should be confirmed from factory documents.
What if goods do not match the specification?
Send the order reference, photos, batch information and the issue details. The final replacement or correction policy should be confirmed before order.
Are you a factory or a trading company?
Hailei Bearing Factory is presented in the supplied material as a bearing factory in Xingtai, Hebei, China.